The Green Internet

INTERNET

Access to the Internet at Aston Brook Green is free and can be achieved by registering for the wireless or wired (Ethernet) networks.  

Please note that access to the network will be suspended if –

• You attach any routers, switches or unregistered devices to the network.
• You try to hack into the firewall or server.
• You register devices belonging to anyone other than yourself.

Up to EIGHT devices can be registered per tenant.   Please do not register your device for the wired (Ethernet) network unless you are going to use it.  The WiFi service is very fast and robust and you can always register for wired access at a later date if needs be.  Registration can take up to three days from your application.

You will need to email (verbal or written applications are not acceptable) the following information to MALCOLM LAWRIE, the Aston Brook Green Adviser, using this link HERE -

• Your Name
• Your Flat Number
• Your Mobile Telephone Number
• Your Email Address
• Device 1
  Type of Device – Computer / Phone / Tablet
  Connection – Wireless / Wired (Ethernet)
  The Device’s Physical (MAC) Address  (not IP address)
• Device 2
  Type of Device – Computer / Phone / Tablet
  Connection – Wireless / Wired (Ethernet)
  The Device’s Physical (MAC) Address
• Etc……

The physical (also known as MAC) address is a 12 character hexadecimal sequence. It is made up from a combination of the numbers 0 to 9 and the letters A to F normally separated by a colon, e.g. 1a:2b:3c:4d:5e:6f. If you’re unsure you can find it by:

• PC users - bring up the command prompt (if you do not know how to do this you will need to Google it) and then type ‘ipconfig/ all’. This will bring up a list of physical addresses.   I need ALL of the MAC addresses where the description contains the word ‘Wireless' or 'WiFi' - there is normally one, but some devices have up to three. 
• Apple Mac users - open System Preferences -> click on 'Network' -> click on 'Wi-Fi' in the left hand column -> click on Advanced and you will see the Airport ID or WI-FI Address at the bottom of the dialogue box.  That is what I require.

For other devices you will need to Google "find wireless MAC address for" followed my the make and model of the device that you want to register.

Once all of this information has been received you will be granted access to the network. This should take no more than 2 working days.

After registering your physical address, you should be able to connect to the network 'ABG Wireless’ or ‘ABG Wireless 2.4’ without any further configuration of your device.

Please make sure that your computer has an up-to-date operating system, including the latest patches, security updates, personal firewall and anti-virus. Not having these on your computer affects how fast the Internet runs for you and other users.

If you encounter difficulties please first double-check that you have given the correct physical / MAC address for the your device.  With phones you may also need to adjust the settings.

Computer
If you are having problems connecting a computer please ensure that you have given me ALL of the MAC addresses that include the word ‘Wireless’ or ‘WiFi’ in the description.  There may be up to three.

iPhone or iPad

1. Go to Settings
2. Wi-Fi
3. Click on the blue i button next to ABG_Network
4. Turn Private address off
5. Restart the phone, look up and send the MAC address to me

Android

1. Open the Settings app.
2. Select Network and Internet.
3. Select ABG_Network.
4. Tap the gear icon next to the current WiFi connection.
5. Select Advanced.
6. Select Privacy.
7. Select "Use device MAC"
8. Restart the phone, look up and send the MAC address to me

If your phone is not an iPhone or an Android you will need to Google 'How to change privacy [your phone operating system]'.

If the above solutions do not work please email this information to Malcolm HERE

• What is your Flat Number?
• Do you connect wirelessly (WiFi) or by Ethernet (wired)?
• Is the ABG network visible to your computer?
• What is the signal strength?
• When did you last successfully connect?
• When did you become aware that you could no longer connect?
• Are your other devices working OK?
• Are your flatmates/neighbours experiencing similar problems?

It is imperative that ALL of this information is supplied as it is required to try and ascertain whether the problem lies with the network or your computer.

No software support or hardware support is offered by ABG.

Please remember that this is a free service and any help we can give is only limited. We are only able to provide you access to the network via your MAC address.