COVID-19 Welfare

In this Section

Covid-19 Welfare

ABCs of Adulting

Moving away from your parents can be overwhelming...

But don't worry, your VPE 20/21 Jawad and VPW 20/21 Safa are here to help you out and tell you all you need to know about adulting.

Support and Facilities - Health Centres

  • The nearest NHS doctor's surgery is Halcyon Medical based at Unit 8, 24 Martineau Place, B2 4UH. The nearest alternatives are a mile from campus. UK students are advised to show their UK medical card to speed up the registration process with whichever doctor they choose to register with. There is also the option to remain with your home GP, however those suffering from chronic health conditions are advised to register with a local healthcare professional.

Togetherall (formerly known as Big White Wall)

How it can help:

It can help with anything that causes emotional distress, from everyday issues to major life events.

It provides:

  • 24/7 access 365 days a year helping you if other services are unavailable or if you are on a waiting list.
  • A place to express your thoughts and feelings with others who may have a shared experience.
  • A safe and anonymous peer support community.
  • Resources and learning activities to help you deal with a variety of difficulties and challenges.

Things it can't help with:

Togetherall does not provide an official diagnosis or medical services. It should be used as a support tool, to talk, support, share and learn strategies to cope.

How to access and use Togetherall:

Login using your University email and password at the link below:

Student Space

Student Space is led by Student Minds, the UK’s student mental health charity. Student Space is here for students through coronavirus and is available to all higher education students across England and Wales.

What it is:

Student Space is here to make it easier for you to find the support you need during the coronavirus pandemic.

How it can help:

Student Space is here for you through coronavirus. However you’re feeling help and guidance is available. Explore a range of trusted information, services and tools to help you with the challenges of student life.

There are three ways that Student Space is here to help:

  1. Access dedicated support services for students, by phone, text, email and web chat.
  2. Information and tools to help you through the challenges of coronavirus.
  3. Helping you find what support is available at your place of study.

How to access and use Student Spaces:

Phone Support

  • Call them FREE on 0808 189 5260.
  • Access a dedicated freephone number which is open from 4pm to 11pm, offering listening support, information and onward signposting for students.
  • More Information...

Webchat Support

  • Visit our website to access the webchat
  • Access the webchat from 4pm to 11pm everyday to talk to a trained supporter who will listen and help you talk through any issues you are experiencing.
  • More Information...

Email Support

  • Email us at
  • Get support from a trained supporter. Whatever is causing you concern, we’re here to listen. Whether it’s your mental health, your studies, worries about money or relationships, we can support you and help you move forward.
  • More Information...

Text Support

  • To start a conversation, text ‘STUDENT’ to 85258
  • Get 24/7 support from a trained volunteer. It’s free, confidential and anonymous. Whether you’re experiencing suicidal thoughts, depression, anxiety, loneliness or relationship issues, we’re here to listen and support you.
  • More Information...


Take some time to work on you. Fika is on a mission to mainstream Mental Fitness by bringing Emotional Education to students around the world.

What it is:

Fika is a mental wellbeing app that has been adapted since COVID-19 to specifically support YOU to stay well and cope with working remotely.

More Videos:

How it can help:

It can help you to develop skills in the ‘7 pillars of mental fitness’ including self-motivation, focus and stress management.

There are programs and audio guides designed to support you through isolation and challenges like:

  • Staying connected during self-isolation
  • Taking time for you, while living in cramped conditions
  • Managing distractions
  • Managing uncertainty
  • Keeping up your motivation

The idea is that to stay physically fit we eat well, move our bodies and push our muscles. So, to stay mentally fit we should apply the same focus to train our brains.

How to access: